Thinking of opening your own penny auction? It’s an exciting and new way of doing business, but as with any venture that focuses on customer interaction, a lot of things rely on good practices in order to keep your patrons happy.
So how do you do keep your bidders satisfied? Well it’s more of a question of what you shouldn’t do really. Here’s a short checklist:
- Never shill bid. This includes using bots and bidding against bidders to artificially drive up prices on your site.
- Never disclose bidder information such as email addresses, credit card numbers and contact details to other parties. Keep this information confidential.
- Never mislead your customers. If you’re auctioning off used items, make this clear to your bidders.
- Don’t divulge information on the number of bids a bidder has to other members.
- Never make any under the table transactions with bidders.
- Never take any hidden fees from your customers.
These are just some of the practices that give the penny auction industry such a bad rap these days. If you’re a penny auction site owner, or are contemplating on opening up one, then it’s up to you to improve the reputation of penny auctions.



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