A ground breaking investigation questioning the credibility of the BBB was just brought to light on November 12th on ABC’s 20/20, click the following link to watch the segment: Better Business Bureau Probe.
The investigation and report clearly shows how the LA BBB allegedly gave a racist group an A+ rating, and a fake group labeled “Hamas” an A-. The Boston BBB even gave an F rating to the Ritz Carlton which happened to have only 2 complaints. The report alleges that the BBB takes illegal payments to raise ratings and is more concerned about making money than ensuring business credibility. After many complaints this investigation brought stunning evidence of how the BBB manipulates business’s credibility rating for financial gain. Just because the members are accredited does not always mean that they have been audited or pay taxes. It certainly calls for more public awareness when it comes to dealing with dishonest business’s and websites.


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